Privacy Policy
This policy explains what information Forever-Dry Basement Waterproofing ("we", "us") collects through this website, how we use it, and the choices you have. We keep it in plain language on purpose — if anything is unclear, call (708) 423-2800, or write to us at 12030 S Lawler Ave, Alsip, IL 60803.
Information you give us
When you request an estimate or inspection through our contact form, we collect the details you type in: typically your name, phone number, city, and a description of your project. If you call, text, or email us instead, we keep the contact details and project notes you share so we can help you.
Information collected automatically
Like most websites, this site records basic technical information when you visit: pages viewed, approximate region, browser and device type. We use privacy-respecting analytics for simple visit counts — we do not build advertising profiles of you, and we do not use cross-site tracking cookies.
How we use your information
- To respond to your estimate or inspection request and answer your questions
- To schedule, perform, and follow up on work you hire us for
- To keep normal business records (quotes, invoices, warranty history)
- To understand, in aggregate, how visitors use this website so we can improve it
How your information is shared
We do not sell or rent your personal information — ever. We share it only with the service providers that make this website and our business run: our website hosting provider, the customer-management system that receives form submissions so we can respond to you, and our phone/email providers. Each processes your information only to provide their service to us. We may also disclose information if the law requires it.
How long we keep it
We keep inquiry details for as long as needed to handle your request, and business records (such as completed-job and warranty information) for as long as normal business and legal record-keeping requires.
Security
This website is served entirely over an encrypted connection (HTTPS), form submissions are transmitted securely, and we use reputable providers for hosting and data handling. No method of transmission or storage is 100% secure, but we take reasonable measures appropriate to the information involved.
Your choices and rights
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it — call (708) 423-2800, or write to us at 12030 S Lawler Ave, Alsip, IL 60803. You can also ask us at any time to stop follow-up contact about your inquiry. Depending on where you live, you may have additional privacy rights under your state's law; we honor such requests regardless of where you live.
Children
Our services and this website are directed to homeowners and businesses, not to children, and we do not knowingly collect information from anyone under 13.
Links to other sites
This site may link to other websites (for example, our reviews profile). Their privacy practices are their own; this policy covers only this website.
Changes to this policy
If we change this policy, the updated version will appear on this page. Effective as of 2026.
Contact us
Questions about privacy or this policy? Call (708) 423-2800, or write to us at 12030 S Lawler Ave, Alsip, IL 60803.